How to get full refund for Note 7 purchased via Courts Malaysia preorder.

For those ho purchased preorder of Note 7 via Courts Malaysia website, afraid not, read the following guide of how to get full refund for your Note 7

According to Courts Malaysia website, they only allowed Note 7 to be exchanged with S7 edge, which is quite disappointed as I also proud owner of S7 edge as well before I purchased Note 7.

I didn't try call Courts for clarification, instead I directly go to Samsung Sevice centre in Sunway Pyramid to try my luck. Actually I am going there to repair my cracked S7 edge.

At the same time I asking a nice lady there named Miss Syah, if I can get my Note 7 refund here. To my surprise, it allowed which did not stated clearly in Samsung Malaysia nor Courts Malaysia official website. Samsung Malaysia website did mention go back to the place of purchase for refund.

So I happily refund my Note 7 there. The amount of refund is RM2879.10, according to the nice lady there(Miss Syah), you will get your refund via bank in within 1week.

Thing to noted and bring is

1. Note 7 device
2. Note 7 box only no accesories needed
3. IC
4. Receipt in this case Courts receipt
5. Statement with cleary stated your name and acc number

The whole process is very simple and smooth and no question asked. Thumb up for Samsung about this. FYI this is green unit which I replaced.

After refund process I missed my device Note 7 already, I really missed the 3month experience with it. Hopefully the next Note will not have any unlucky issue as the Note 7. I am now eagerly waiting for Note 8 release, I am sure will line up for the next Note device.

I wish to thanks Miss Syah from Sunway Pyramid Samsung Service center for the patient and good service provided.

For those purchase via Samsung website I read somewhere in Lowyat, you canget instant cheque upon surrender your device at respective outlet. But not all outlet have a same policy as most of them will bank in instead.

So hope this guide would help those purchased Note 7 via Courts Malaysia online. Happy refunding.